Answers to your most frequently asked questions

At CAP, we’re all animal lovers, and we offer a wide range of accommodations where your four-legged friend is welcome. Each property listing indicates whether dogs are allowed, but we always ask the owner for permission first. When you submit your booking request, please mention your dog’s breed, you’ll receive a quick response.

Very simple! There’s usually a person in charge on site who will meet you, show you the property, and hand over the keys. That way, your holiday starts right away without any stress. You’ll receive the check-in information for your accommodation once the full balance has been paid.

If the pool is heated, this will be mentioned in the property’s facilities.
Please note: outside the high season, it can sometimes be too cool for the heating to work properly, so be sure to ask in advance if you’re hoping for a warm swim!

Arrival is possible from 4:00 p.m. and departure until 9:30 a.m. In certain cases, an exception can be made. We are at your disposal to assist you, so please do not hesitate to contact us.

You can find our cancellation policy in the general terms and conditions. It may not be the most exciting reading, but it is useful to take a look. Would you like some extra peace of mind? You can also take out a cancellation insurance with us. It costs 4.5% of the rental price and covers many situations, allowing you to cancel free of charge in most cases. You can find all the details in our cancellation insurance information.